BeTrendy RETURNS POLICY

• Circumstances in which Returns are allowed
  • We permit returns in the following instances:
    • The incorrect product has been delivered to you.
    • The product delivered to you is damaged or defective.
• When a Return needs to be initiated
  • Returns need to be initiated within five days of delivery of the product having been delivered to you.
• The choices you have upon Returning the Product
  • When a product is returned to us you can:
    • Have the amount refunded to you.
• How a Return is initiated
  • All returns shall be initiated by sending an email to info@betrendy.co.za stating:
    • the reason for the return.
    • if you would like the product to be collected, the address from where the product needs to be collected from.
• Condition of the Product Returned
  • In returning the product to us, the following shall apply. The product needs to be:
    • In the original packaging.
    • Undamaged
    • Unused 
• Manner of Return
  • We will send a courier to your address to collect the product.
• What will happen once a Product is returned
  • Once returned, and subject to a product inspection, you will receive a refund.
• Product Inspection
  • Once returned, and prior to accepting such return, we will be permitted to inspect the product.
  • Should the product in our reasonable discretion not be suited to be returned, we shall not be obliged to accept such return.
• Excluded Products
  • The following product(s) shall be excluded entirely from the above returned policy:
  • Products damaged due to scratching, dropping, or any physical (intentional or accidental) impact/pressure asserted to the product.